Because our products are delivered digitally, our refund policy works a little differently from physical stores. Please read it before ordering.
1. Digital goods
All products sold on AgedAccounts are digital goods delivered by email. Once working account details have been delivered to you, the sale is considered complete.
2. Replacement — not refunds — for faulty accounts
If an account you received is faulty or non-working, we will replace it rather than refund it. To qualify for a replacement:
- Report the problem within 7 days of delivery.
- Provide proof of the issue, such as a screenshot or screen recording of the error.
- Do not substantially alter the account before reporting (for example, changing all recovery details and then claiming it never worked).
Once we verify the issue, a replacement account of the same product type will be delivered to you.
3. No refunds after successful delivery
We do not offer refunds once working account details have been delivered — including for change of mind, ordering the wrong product, or issues caused by misuse (such as violating YouTube’s Terms of Service after delivery).
4. Chargebacks
Filing a fraudulent chargeback after receiving a working product will result in termination of service and loss of replacement and support eligibility.
5. Payment methods
Our payment options will be announced soon. Accepted methods and payment instructions will be published on this site once confirmed.
Need a replacement? Contact our support team with your order email, the product name, and proof of the issue.